Services
VIRTUAL ASSISTANT
Our virtual assistants are the jack / jill of all trades!
Just some of the ways our VAs can assist you:
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General administration
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Account updates: bank reconciliation, invoicing, paying suppliers
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PA service: calendar management, followup from meetings, responding to emails and phone calls on your behalf
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Customer service: liaising with clients and service providers
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Website updates: guided content updates
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Social media updates: guided content updates
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Workflow management: managing changing deadlines and priorities
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Marketing: guided marketing campaigns
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Event management: organise event details and online ticketing
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Travel bookings: Booking flights, accomodation, tours, travel insurance, hire cars, travel itinerary, visas
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Document creation & formatting: documents, spreadsheets & slides
VIRTUAL SERVICES
We have a range of other services you can benefit from!
Just some of the ways our virtual team can assist you:
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Ontraport funnels: CRM with customisable fields and tags, automated marketing campaigns tailor designed for your business, landing pages and ecommerce are just the beginning!
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Website updates: need an update on your website? Wordpress, Wix and other web host platforms
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Bookkeeping: data entry, accounts payable / receivable, account reconciliation, payroll
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Graphic design: logos, infographics, social media graphics / banners
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Video editing: simply send us your iPhone / camera recording and we'll do the rest ~ intro / outro, background music, subtitles, credits and anything else you want
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All of our VAs are handpicked and vetted to suit your business needs
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Have previous administration experience.
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They are professional, confidential and discreet.
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Able to take charge or follow instructions as needed.
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Excellent phone manner, time management and attention to detail.
QUALITIES
PROGRAMS
Just some of the programs our VAs are proficient with:
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Document creation ~ MS Word, Excel & Powerpoint ~ Google Docs, Sheets & Forms
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Calendar & email access ~ Google, iCloud, Office365
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File sharing ~ Dropbox, Google Drive
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Social media ~ Facebook, Twitter, Instagram, LinkedIn
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Email marketing ~ Mailchimp
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Project management ~ Flow, Asana
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Password sharing ~ Enpass
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Event management ~ Eventbrite
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Video conferencing ~ Zoom, Skype
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Website content updates ~ Wix, Wordpress
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Virtual teams ~ Upwork
These are just of the programs we use. If there is a particular program you use, just let us know.
CONNECT
Some ways to connect with your VA:
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Phone & Video conference: Whether you prefer to call, or talk face to face with your VA over video.
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Calendar & Email: Share access to your calendar and email. Setup a work email address for your VA if they need to represent your company.
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File Sharing: Easily share files using Dropbox or Google Drive. View documents live through Google Docs, Sheets & Forms.
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Workflow: Stay on track with a scheduled weekly call (or onsite visit) to discuss your priorities and manage changing deadlines.
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Tasks: Use a project management system like Flow or Asana, to easily delegate, track and receive updates on assigned tasks.
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Passwords: Share your passwords easily through Enpass, which keeps them encrypted and syncs between devices and users.
COLLABORATE
How you can work well with your VA:
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Communicate: Clearly communicate your deadlines and preferences.
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Delegate: Know what tasks you can delegate to your VA.
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Connect: Streamline your systems and procedures to easily connect.
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Laugh: Mistakes will be made. Have a laugh and work out how to prevent them next time.